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The Order Process

STEP 01

Pick Your Service

Choose between HTV, DTF, Sublimation, or Embroidery based on your garment type and design requirements.

STEP 02

Send Your Ideas

Upload your vector files or describe your vision. Our creative team will review your project intake details.

STEP 03

Review & Approve

We send you a detailed digital mockup. Once you approve the placement and colors, we hit the presses.

STEP 04

Print & Deliver

Production begins. Your order is carefully printed, packed, and shipped or prepared for local pickup.

FAQ

How can I start a custom project?
Select your preferred method—HTV, DTF, Sublimation, or Embroidery—and share your vision with us via our Custom Orders request form.


What files or details are required?
Please provide your artwork, ideally in vector format, or provide a comprehensive description of your concept, noting preferred colors, garment sizes, and total units.


What is the expected turnaround time?
Following your initial submission, expect a digital proof within several business days. Once you approve the design and complete payment, lead times will vary based on the specific volume of your order.


What are the payment and deposit terms?
We require a 25% deposit after our consultation to initiate the design phase. The remaining balance must be settled after you sign off on the final proof and before we move to production.


Is it possible to modify my design?
Certainly. You will be sent a digital mockup for review, allowing you to request adjustments before printing starts. Please note that major revisions may impact the final cost or delivery schedule.


Are expedited rush orders available?
If you are working against a strict deadline, please reach out with your specific needs. We accommodate rush requests whenever our production schedule permits, though additional fees will apply.

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